FAQ
Frequently Asked Questions
Have another question?
Reach us at info@voyagermilk.com
Product Information and Nutrition
At what age should my child consume Voyager Toddler Milk?
Voyager is designed for children ages 12+ months. Children younger than 12 months should not consume Voyager.
Can Voyager Toddler Milk be consumed by adults?
Absolutely! Voyager Milk is suitable for adults. It provides a balanced source of healthy, organic nutrition and is convenient for traveling, camping or any other activities.
Is Voyager Organic?
Yes, Voyager is certified USDA Organic by QAI.
Is Voyager Toddler Milk Non-GMO?
Yes, Voyager Toddler Milk is made with USDA Organic whole milk, which ensures it is non-GMO and free from synthetic pesticides or fertilizers.
Does Voyager Toddler Milk contain added sugars?
No, Voyager Milk does not have any added sugars or artificial sweetners.
Why does Voyager use whole milk?
Voyager uses tasty whole milk because it is recommended by the American Academy of Pediatrics (AAP) for toddlers younger than two and because whole milk fat is beneficial to toddlers’ growth and development.
Is Voyager Toddler Milk suitable for children with allergies?
Voyager Toddler Milk contains dairy. If your child has a milk allergy or lactose intolerance, please consult your pediatrician before use.
What certifications does Voyager hold besides USDA Organic?
Voyager is also Clean Label Purity Project Certified, the highest standard of quality. Voyager is independently tested for heavy metals (lead, cadmium mercury and arsenic) and pesticides (glyphosate) and plasticizers (bisphenols).
Preparation and Storage
How do I prepare a bottle of Voyager Toddler Milk?
Pour 4 fl oz (118ml) of water into a sippy cup, add one powder sachet, shake well. Use within one hour, then discard.
Can Voyager Milk be mixed with water at different temperatures?
Yes, Voyager Milk can be mixed with both hot and cold water.
Does Voyager need to be refrigerated?
No, Voyager does not need to be refrigerated. It should be stored in a dry, cool place.
What is the product's expiration date?
Voyager Toddler Milk has a long shelf life. Please check the back of the packaging to identify the “use by” date. Do not consumer Voyager Milk past the “use by date”
Ordering, Shipping and Returns
When does my order ship and how long will it take to arrive?
Orders are typically processed within 24hrs of purchase and take approximately 1-5 business days to arrive at their final destination. Faster shipping is available.
Where does Voyager Toddler Milk ship?
We currently ship within the United States.
Can I cancel my order or change the destination address?
Orders are processed as soon as your credit card is processed, so we are unable to make changes once processed. If you need to change the destination address, please email us at info@voyagermilk.com, and we will do our best to accommodate your request.
Do you accept returns?
We are not able to accept returns, even if your Voyager Toddler Milk is unopened and in its original packaging.
Do you provide refunds?
Yes. We think you’ll love Voyager, but if you don’t, we’ll gladly refund your purchase as we provide a 30-Day Money Back Guarantee. We stand behind our product and want to ensure 100% satisfaction. Feel free to contact us at info@voyagermilk.com
Can I subscribe for regular deliveries?
Yes! We offer a subscription service so you never run out of Voyager. You can manage your delivery schedule and pause or cancel anytime.
Quality and Sourcing
How do you ensure the quality and safety of Voyager Toddler Milk?
We source our milk from trusted small family farms in the US and follow rigorous quality control procedures during production to ensure safety and freshness.
Where is Voyager manufactured?
Voyager is manufactured in an organic certified FDA facility in the US.
Taste and Usage Tips
What if my child doesn’t like the taste of Voyager?
Voyager milk has a delicious, flavorful creamy taste, but in the event your little one does not like the taste, please contact us at info@voyagermilk.com within 30 days for a full refund.
Can Voyager Toddler Milk be mixed with other drinks?
Yes, Voyager can be mixed with water, milk alternatives, or added to smoothies. Some parents even mentioned they use Voyager in their coffee! However, always prepare according to the recommended guidelines and consume within one hour.
Is Voyager suitable for use in cooking or baking?
Yes, Voyager Toddler Milk can be used in cooking or baking recipes, but always prepare according to the recommended guidelines and consume within one hour.
How can I gradually introduce Voyager to a picky toddler?
Try mixing Voyager with your child’s usual milk or a favorite drink at first, gradually increasing the amount over time to help them adjust to the taste.
Does the temperature of the water affect taste?
Some toddlers prefer Voyager with warm or room temperature water rather than cold. Feel free to experiment to find what your child likes best.